Christmas Reward Options for Your Loyal Staff and Customers

There’s nothing quite like a surprise gift or reward when it comes to building stronger relationships with your customers and staff. Well-considered rewards show customers that you value their business, and encourage them to keep returning for your product or services. Employee rewards can be used to boost morale and express your appreciation for your […]

Why Taking Care of Your Staff is Essential to Every Business

“Take care of your employees and they’ll take care of your business”, according to Richard Branson. Very wise words, indeed. Taking care of your employees means your staff will want to continue going to work, be engaged in their role, and help to produce better outcomes for your business. In fact, when employees are disengaged […]

How to Encourage Employee Advocacy

Word of mouth – it’s the best form of advertising you can have. Do you think about the potential word of mouth you have with your staff? Businesses spend so many resources in the hope that customers will be advocates for their products and services. Yet the same businesses often fail to see that the […]

What Your Employees Really Want for Christmas

Each year, the boss asks his personal assistant to think about the Christmas gifts he can give the staff this year. It might be followed by a gentle reminder of: “don’t forget, we’re giving them a Christmas party too”. Well the sobering news is that only 5% of employees like the office Christmas party, so […]

Employee Engagement: The Good and Bad News

Here’s the good news: 13% of employees worldwide are actively engaged. Here’s the bad: 20% of employees are actively disengaged. And here’s the really bad news: 87% of employees worldwide are not engaged in the business. According to Gallup’s latest survey across 142 countries, staff needs have been left well behind. The USA and Canada […]